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ITVerified ensures solid, clear communication between management and IT personnel. For senior management: ITV takes the mystery out of IT through easy to understand reports. For the IT department: ITV is your partner to strengthening the IT systems and ensuring these systems meet the expectations of the organization. IT issues are misunderstood. You move from on-staff IT support to outsourced IT support and back again, searching for the "right" support. How do you measure the "right" support? ITVerified provides the tools to evaluate your IT support and develop action plans, resulting in the IT support that will be the solid foundation of your company.

ITVerified was created by combining powerful corporate management consulting expertise with the most exceptionally proficient IT systems development. The inspiration for ITVerified came from real situations of company information loss, outages, lengthy downtime situations, and lack of real communication that is happening today throughout industry. What is missing in today's companies is understandable communication between senior management and the IT staff. Non-IT management often does not know what to ask or what to expect. IT personnel pass along the information they think is important, but they may not have the full company picture. ITVerified has the solution. Useful and understandable open communication between management and IT staff. ITVerified works with your existing IT support personnel: ITV does not provide direct IT support, but rather the path of communication.

How ITVerified Works Step 1: Simple, non-invasive, quick review: ITVerified Snap Shot Audit Step 2: IT Status: easy to understand unbiased report covering all IT systems             IT Plans: low cost procedural and system changes that can be             implemented immediately Step 3: Schedule the next Snap Shot Audit to review implemented changes and move to             greater IT dependability and understanding

A Real-life Communication Example Manager: "How much downtime can we expect if the server fails?" IT: "Everything is backed up nightly so it should only be about 10 minutes". [End of conversation] Now take the same dialog with ITVerified in the loop Manager: "How much downtime can we expect if the server fails?" IT: "Everything is backed up nightly so it should only be about 10 minutes". ITVerified asks IT: "How much time would it take if there was an issue that compromised core configurations enough for you to need to "rebuild" the server?" IT tells ITVerified: "Oh, that would take 4-5 days". ITVerified tells Management: "In short, most server outages could be resolved within about 10 minutes. There are some issues, however, that could result in outages lasting as long as a week. Though it's less likely for these issues to occur, they still do occur without warning. You can avoid this outage for as little as $300 and ITV will work with your IT personnel to make it happen." In this situation, the IT person wasn't a bad IT person for not bringing up that option; it simply didn't occur to them to bring up an option to avoid an issue that was less likely to occur. This is where ITVerified comes in: we make sure management has important information in an actionable form. Most managers would choose to avoid the possibility of a week outage even if the chance of that outage was less likely. ITV provides the communication link to get the information where it is most needed.

What ITVerified Achieves for Your Company Reduced IT risk through open communication Improved company success through full IT integration into company operations

Call ITVerified for easy details: 239.320.5104 Communication and IT Resource Bringing Your Company's IT Professionals and Non-IT Management Together

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