ITVerified - Information Technology Communication & Resource

IT Verified - IT Communication & Resource

Snap Shot Audit: Simply the best tool available anywhere to establish complete, easy-to-understand communication between senior management and the IT support department.

Process
Step 1: Simple, non-invasive, quick review: ITVerified Snap Shot Audit

Step 2: IT Status: easy to understand unbiased report covering all IT systems
            IT Plans: low cost procedural and system changes that can be
            implemented immediately

Step 3: Schedule the next Snap Shot Audit to review implemented changes and move to
            greater IT dependability and understanding

How it works

- Select a small sampling of your computers and servers (a model)
      Or, have all computers and servers included in the audit
- The IT department completes a quick questionnaire
- ITVerified performs the Snap Shot Audit on the systems selected
- ITVerified creates a detailed, easy-to-understand report of IT status
- All parties review the IT status report and action plans

Result

- Non-IT management knows immediately and exactly the current IT status, failure expectations, security vulnerabilities, improvement costs, timelines and available solutions
- IT department has immediate actionable guidelines for system improvements

Tier 3 Support: IT Support for Your IT Department

Your IT department is responsible to maintain the IT systems. To do this, they must have access to information about a myriad of products and procedures. This means they contact countless companies about the specific products in place in an attempt to gather information about how it all works together. ITVerified is here to help.

ITVerified is comprised of highly technical experts who have global IT knowledge. They work with entire IT environments every day. They know how devices and software interact. This knowledge bank and expertise is available as tier 3 support for your IT department.

Tier 3 support not only provides support to maintain your current environment, but provides guidance on automation and other modern techniques which will reduce downtime dramatically and assure data and information safety. Tier 3 support encourages innovation and outside-the-box thinking, moving your company's IT forward to total dependability thus enabling the IT department to become a full profit generating area.

SNAP Compliance: Guidelines for IT operations

Does maintaining the IT system mean fixing problems that crop up daily?

Instead of reacting to issues, SNAP Compliance provides clear steps and guidelines for the IT department to use daily to maintain systems and anticipate issues, thus avoiding issues altogether. In addition, SNAP Compliance provides guidelines management will use in company planning.

ITV Integration

Snap Shot Audit, Tier 3 Support, SNAP Compliance and integrated IT management.

- ITV Integration adds an IT management level to your company.
- Needs are defined. Information flow is facilitated. IT department is provided an expert resource.
- IT operation is consistently verified.

A Common Event: A Simple Resolution

Have any of the staff's computers experienced a failed hard drive within the last 1-2 years? Most likely the answer is "yes".

Did the user experience downtime? Did the user have to report the issue? If the answer to both of these is "yes", then you are already seeing the advantage of the tools provided by ITVerified.

With ITVerified periodic Snap Shot Audits and SNAP Compliance in place, the hard drive would still have failed, but the user would not have experienced any downtime. IT would have been alerted to the failing hard drive well before it actually failed. We will show you how.

Call ITVerified for easy details: 239.437.3663
Communication and IT Resource
Bringing Your Company's IT Professionals and Non-IT Management Together

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